Who we are
Our website is operated by Avatane.
Website: https://avatane.com
Comments and reviews
When visitors leave comments or product reviews on our website, we collect the information entered in the form, along with the visitor’s IP address and browser information to help detect spam.
An anonymised version of your email address may be provided to Gravatar to check whether you use the service. You can view Gravatar’s privacy policy at https://automattic.com/privacy/.
If you use Gravatar, your profile picture may be visible alongside an approved comment.
Media
If you upload images to our website, avoid including embedded location information (EXIF GPS). Visitors may be able to download images and extract this information.
Cookies
Our website uses cookies to support basic website functions, including customer accounts and shopping carts.
If you leave a comment, you may choose to save your name, email address and website in cookies for convenience. These cookies last for one year.
When you visit our login page, a temporary cookie checks whether your browser accepts cookies. It contains no personal information and is deleted when you close your browser.
When you log in, cookies save your login information and display preferences. Login cookies last for two days, and display preference cookies last for one year. Selecting “Remember Me” keeps you logged in for two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie may be saved containing the article ID. It contains no personal information and expires after one day.
Orders and customer information
When you place an order, we collect the information needed to process your purchase, such as your name, contact details, billing and delivery addresses, and order details.
We use this information to process payments, fulfil orders, communicate with you about your purchase and provide customer support.
Embedded content from other websites
Our website may include embedded content such as videos, images or articles from other websites.
Embedded content behaves as though you visited the other website directly. Those websites may collect information about you, use cookies and track your interactions with their content.
Who we share your data with
We may share information with service providers involved in operating our website, processing payments and delivering orders, where necessary to provide these services.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Comments and their metadata may be retained indefinitely so that follow-up comments can be recognised and approved automatically.
If you register an account, we store the personal information provided in your user profile. You can view, edit or delete your personal information at any time, except your username. Website administrators can also access and edit this information.
Order information is retained for administrative, accounting and legal purposes as required.
Your rights over your data
If you have an account or have left comments on our website, you can request a copy of the personal information we hold about you.
You may also request that we delete your personal information, except information we must retain for administrative, legal or security purposes.
To make a request, contact us at connect@avatane.com.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Information necessary to process orders may be shared with payment and delivery service providers.
Contact us
For privacy-related questions, contact:
Avatane
Email: connect@avatane.com